B&W Classe
Rotel

Repair Status

Enter the return authorization (RI) number and zip code of the return shipping address into the fields below to obtain repair status information.
For Canadian postal codes, do not enter any spaces in the postal code.

Classe repairs shipped from the US will be received in to Samson distribution in Buffalo, NY before being transferred to Classe Montreal for service.
Rotel and non-Zeppelin B&W Repairs shipped from Canada will be received in to Classe Montreal then transferred to the B&W Group in North Reading, MA for service.

Note: Once the unit is repaired, the return shipment will require a signature for delivery.

Repair status information will be listed below.